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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaTasha Sanders

December 9, 2025

5  out of  5
rating by LaTasha Sanders
"I just started my car insurance with State Farm. Jeff and his team are awesome. They're very helpful. I will be adding more coverage in the near future. I'm so glad I joined."
We responded:
"Thank you for taking the time to send a review. It is our pleasure to take care of your insurance and financial services needs!"
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Amanda Mcniel

December 8, 2025

5  out of  5
rating by Amanda Mcniel
"Jeff was so helpful and took the time to help me set up my account on the State Farm ."
We responded:
"Amanda, thank you for taking the time to give us a review. It is our pleasure to serve you and your family with all your insurance and financial needs."
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Bryant Anderson

December 8, 2025

5  out of  5
rating by Bryant Anderson
"Jeb Zachary great experience, great service."
We responded:
"Thank you for trusting us for all your insurance and financial needs!"
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Cindy Robbins

November 24, 2025

5  out of  5
rating by Cindy Robbins
"Awesome customer service. Always take care of any needs we have. Definitely recommend :)"
We responded:
"Cindy, thank you for your review. We appreciate your business and allowing us to take care of you and your family's insurance and financial needs."
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Becky Thomas

November 14, 2025

5  out of  5
rating by Becky Thomas
"My insurance got way to high for me to afford. Landon Renfro called me he gave me an affordable price. He was very nice. And I will be referring other people to him!! Thanks Landon !!"
We responded:
"Becky, thank you for the review! It is always great to hear how my team helped take care of customers. We appreciate your business and look forward to helping you with all your insurance and financial needs. "
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Scott Powell

October 30, 2025

5  out of  5
rating by Scott Powell
"This group at Jeff Zachary's office is amazing. They have always been there when I needed them. They are always polite and professional. I always get my questions answered, and they make it easy to understand."
We responded:
"Scott, thank you for your five-star review. We value your business and are always here to help you and your family!"
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Fred Collins

October 29, 2025

5  out of  5
rating by Fred Collins
"The switch to State Farms was easy and seamless. Landon Renfrow was great in helping us with the change."
We responded:
"Fred, thank you for taking the time to send us a review. We have a great team and will definitely share your comments with Landon. Thanks again for allowing us to take care of your insurance and financial services needs."
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Emily Carter

October 23, 2025

5  out of  5
rating by Emily Carter
"John was amazing he took time together everything that was a concern for me, emotionally mentally and financially, and put it all together and get me the best deal that’s coverages, and I appreciate him so much. He was very respectful, considerate and professional to and for all my needs"
We responded:
"Emily, thank you for taking the time to share your experience with our team. I will certainly pass along to John Sharp the kind words. We appreciate your feedback and the opportunity to take care of your insurance and financial services needs."
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Joseph Ramus

October 1, 2025

5  out of  5
rating by Joseph Ramus
"Great agency got to talk to Landon he was so helpful and knowledgeable about the policies making it easy for me to make my decisions"
We responded:
"Thank you for the review and allowing our team to take care of your insurance and financial services needs."
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Alan Kennedy

August 22, 2025

5  out of  5
rating by Alan Kennedy
"Jeff and his team are always super helpful!"
We responded:
"Thank you for allowing us to take care of you and your family!"
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Jeanne Dempsey

June 22, 2025

5  out of  5
rating by Jeanne Dempsey
"We moved our home and 2 vehicle insurance to State Farm 5 years ago. I have had The Best and Most courteous Help with even the smallest of my Needs, resolves in a very timely manner. I would recommend Jeff Zachery’s State Farm Office to Anyone needing Coverage. Especially Scarlett at the Front Desk! She is The Best Customer Service Person I’ve Ever Dealt With. Thank You"
We responded:
"Jeanne, thank you for taking the time to leave such a fantastic 5-star review! We're absolutely thrilled to hear that our team was able to provide you with exceptional assistance when it came to your home and vehicle insurance needs. Your kind words mean the world to us, and we're sincerely grateful for your recommendation. As part of our State Farm family, we're committed to being here for you whenever you need us. Thank you again for your support! -Jeff"
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Barbara Nolan

May 29, 2025

5  out of  5
rating by Barbara Nolan
"Jeff is the Best. Goes above and beyond to make sure you have all the information needed to make the right decisions for your insurance needs."
We responded:
"Barbara, thank you for your review and appreciate the opportunity you give our team to take care of your insurance and financial needs."
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Mark Smith

May 29, 2025

5  out of  5
rating by Mark Smith
"Jeff did a good job helping me understand the difference policy I can choose from. Thank you for your time and effort!"
We responded:
"Mark, thank you for your kind words. We do our best to make sure all our customers understand their choices so they can make the best decision."
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Natosha Jackson

May 27, 2025

5  out of  5
rating by Natosha Jackson
"I got great customer service and friendly voices when I call and speak to the staff at Jeff Zachery's office. Great job!"
We responded:
"Thank you for the review and will pass along your comments to my great team. We appreciate your business!"
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R M

May 13, 2025

5  out of  5
rating by R M
"Jeff and his team are always professional and helpful. I have no complaints. Great job, please keep up the good work."
We responded:
"Thank you for the review and will pass along your comments to our team. We are thankful for your business!"
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Scotty cliburn

May 9, 2025

5  out of  5
rating by Scotty cliburn
"Jeff and his team are always helpful when I have a question or need to change coverage."
We responded:
"Scotty, thank you for the review and appreciate the confidence you have in our team. "
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Tony Hood

April 29, 2025

5  out of  5
rating by Tony Hood
"Always customer friendly, very quick responses!!"
We responded:
"Thank you for the review! We appreciate the opportunity to serve you and your family's insurance needs."
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Scott Lee

April 29, 2025

5  out of  5
rating by Scott Lee
"I have relied on Jeff and his team for years. Their level of customer service and helpfulness is first class. Highly recommend."
We responded:
"Thanks Scott! Proud of my team and the level of service they offer and will definitely share your comments with them."
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Kennett

April 21, 2025

5  out of  5
rating by Kennett
"I feel safe to have State Farm."
We responded:
"Thank you! It is a pleasure to help you with your business!"
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Tatum Cuff Fogelsonger

April 21, 2025

5  out of  5
rating by Tatum Cuff Fogelsonger
"Always helpful & provides the best information to support our families financial needs! Thankful for Mr. Jeff & his team at State Farm!"
We responded:
"Thank you for allowing to take care of you and your family!"
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Dlta Grl85

April 16, 2025

5  out of  5
rating by Dlta Grl85
"Love this agency! Always so responsive and helpful whenever I call. I love that I don’t even have to introduce myself when I call-they automatically pull up my info before I even ask. They are always looking to make sure that I have the coverage I need at the best price."
We responded:
"Thank you for your review and thank you for allowing our agency the opportunity to help you with all your insurance and financial service needs. "
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Pammie Henderson

February 17, 2025

5  out of  5
rating by Pammie Henderson
"I love calling in to speak with Nick, one of the agents when I’m making my payment !! He is Always Friendly, Informative , Helpful and always very Professional!!"
We responded:
"Thank you so much for sharing your positive experience with us, Pammie, and especially your kind words about Nick! We're thrilled to hear that you love speaking with him. Nick is an integral member of our team, and we're delighted that he consistently provides friendly, experienced, and helpful service. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to Nick. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out! -Jeff"
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Columbus O'banner

February 13, 2025

5  out of  5
rating by Columbus O'banner
"Jeff Zackery and his staff are very authentic and professional with me as a client! Been with them now over 17 years!"
We responded:
"Thank you for your business and thank you for the review!"
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Lj Whitaker

February 1, 2025

5  out of  5
rating by Lj Whitaker
"everything went well thank you"
We responded:
"Thank you for your review and vote of confidence for our team!"
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John Turner

January 31, 2025

5  out of  5
rating by John Turner
"Jeff and his staff are the best. Always ready to assist, friendly and very helpful."
We responded:
"Thank you, John! Our team is dedicated to taking care of our customers. Thank you for trusting us with your insurance needs."