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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pammie Henderson

February 17, 2025

5  out of  5
rating by Pammie Henderson
"I love calling in to speak with Nick, one of the agents when I’m making my payment !! He is Always Friendly, Informative , Helpful and always very Professional!!"
We responded:
"Thank you so much for sharing your positive experience with us, Pammie, and especially your kind words about Nick! We're thrilled to hear that you love speaking with him. Nick is an integral member of our team, and we're delighted that he consistently provides friendly, experienced, and helpful service. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to Nick. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out! -Jeff"
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Columbus O'banner

February 13, 2025

5  out of  5
rating by Columbus O'banner
"Jeff Zackery and his staff are very authentic and professional with me as a client! Been with them now over 17 years!"
We responded:
"Thank you for your business and thank you for the review!"
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Lj Whitaker

February 1, 2025

5  out of  5
rating by Lj Whitaker
"everything went well thank you"
We responded:
"Thank you for your review and vote of confidence for our team!"
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John Turner

January 31, 2025

5  out of  5
rating by John Turner
"Jeff and his staff are the best. Always ready to assist, friendly and very helpful."
We responded:
"Thank you, John! Our team is dedicated to taking care of our customers. Thank you for trusting us with your insurance needs."
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Tina Craft (TinaTeaches)

January 30, 2025

5  out of  5
rating by Tina Craft (TinaTeaches)
"I was dreading the move of our home and auto insurance, but Colby with the Jeff Zachary team made everything so easy. He took care of every detail and the transition was completely seamless. Lower rates were just icing on the cake. I highly recommend Colby and this agency to anyone needing insurance coverage of any kind!"
We responded:
"Thank you for allowing our team to take care of your insurance needs. Colby is a great team member and will be thrilled with your review. "
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Isaac Craft

January 30, 2025

5  out of  5
rating by Isaac Craft
"Jeff is great! His team makes insurance easy and is always helpful. Colby in particular was very informative in our meeting. Highly recommend!"
We responded:
"Thank you Isaac for allowing us to service your insurance needs. Colby is a big part of team and he will be happy to know about your review. "
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Jody Smith

January 30, 2025

5  out of  5
rating by Jody Smith
"The lady’s and gentleman at this company have don’t nothing but go far and beyond for me. Specially thanks to Brayden for helping me out with my policy and dude did a fantastic job and was respectful. All thanks to State Farm."
We responded:
"Thank you for allowing us to take care of your insurance and financial services. We value our customers and want to take the time necessary to make sure you have exactly what you need. We have a great team and thankful Brayden is a part of the team. Thanks again. Jeff"
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WAYNE FARRIS

January 21, 2025

5  out of  5
rating by WAYNE FARRIS
"Jeff has been providing all of my insurance needs for 40 years. It is reassuring to know that if an issue arises, Jeff and his staff are there to help."
We responded:
"Thank you for your business and more importantly your friendship over 40+ years! We will always be there when you need us."
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Mordesia Grizzell

December 11, 2024

5  out of  5
rating by Mordesia Grizzell
"The customer service is Top Notch! Jeff has been my insurance agent for over 25 years. Service is untouched! Colby is always helpful and knowledgeable of all my needs. He has help my family and friends without hesitation. They are transparent, professional and efficient . They are like family. Thanks for your continued great service!"
We responded:
"Mordesia, thank you for your kind words and especially for allowing us to take care of your family all these years. We look forward to taking care of you for many more years."
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Erin Phillips

December 3, 2024

5  out of  5
rating by Erin Phillips
"Deciding to use Jeff Zachary State Farm for my car & home insurance has been a wonderful decision. They always find me the best deals with the lowest rates, and Mrs. Scarlett is so helpful with all my requests. I don’t feel like just another client, but a valued customer. I can be at ease knowing I am covered with Jeff Zachary and his team at State Farm."
We responded:
"Erin, thank you for your kind words regarding our agency. Our team is committed to protecting you and your family and we definitely value your business. Scarlett will be thrilled that you gave her a shout out!"
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Jay Butler

December 2, 2024

5  out of  5
rating by Jay Butler
"Brayden It’s an awesome agent goes above and beyond. He understands time is very valuable. He keeps his word sticking to appointment dates and time. Brayden gave me the best quote I’ve ever had being with State Farm. I really did appreciate how transparent he was as for answering my questions and if he was not able to answer, he seek guidance. I did not feel like I was getting the runaround as a customer, I was really appreciative."
We responded:
"Jay, thank you for taking the time to write a review of our agency and especially Brayden. Our team is dedicated to making sure you know exactly what coverage you have at the best possible price. Thanks again for allowing us to serve you and your family!"
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Bill Johnson

November 18, 2024

5  out of  5
rating by Bill Johnson
"We appreciate your help. Great job. You answered all my questions."
We responded:
"Bill, thank you for your review. Always good to hear that our team is handling your questions and concerns. Thanks again for your trust in our team!"
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Scott McPherson

November 15, 2024

5  out of  5
rating by Scott McPherson
"Excellent service. Could not be happier. Always return calls, help with claims."
We responded:
"Scott, thank you for taking the time to send us a review. We appreciate your business and look forward to serving you and your family for many years to come."
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Amy Joyner

October 31, 2024

5  out of  5
rating by Amy Joyner
"Great customer service. Colby was great and handled all my questions and concerns."
We responded:
"Amy, thank you for allowing us an opportunity to take care of your family's insurance and financial needs. "
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Mary Bryant

October 30, 2024

5  out of  5
rating by Mary Bryant
"Mr. Zachary and his team are the best, any time we call on them for anything they never hesitate to help us in anyway they can. Thank you all so much for being there at all times."
We responded:
"Mary, thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that you've had such positive experiences with the Jeff Zachary State Farm Agent team. It's our pleasure to help you whenever you need us. Thank you for being a part of our State Farm family! - Jeff"
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ewbowenz71

October 28, 2024

5  out of  5
rating by ewbowenz71
"Very good agent. Mr. Zachary and his staff are knowledgeable, professional and courteous. I'm pleased to have him as my State Farm agent."
We responded:
"Thank you for your review and for allowing us the opportunity to serve you and your family!"
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Nick House

October 14, 2024

5  out of  5
rating by Nick House
"I’ve been with Zachary for many years and they have always been great to work with."
We responded:
"Thank you for your review! We are very thankful for the opportunity you have given us to take care of you and your family's insurance and financial services needs."
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Emad H

September 30, 2024

5  out of  5
rating by Emad H
"He is the best I love Jeff Zakre. He is not just my insurance agent. He is my friend. I am his client for 37 years."
We responded:
"Emad, thank you for taking the time to send us a review. I appreciate your business and friendship. Please call anytime when can be of assistance."
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Lacey Sims

September 30, 2024

5  out of  5
rating by Lacey Sims
"I had a great experience with Jeff Zachary State Farm, largely thanks to Scarlett. She was friendly, attentive, and really knew her stuff. She took the time to answer all my questions and made the whole insurance process feel easy. I walked away feeling confident about my choices. Highly recommend this agency!"
We responded:
"Lacey, we appreciate your review! Thank you for giving our agency an opportunity to take care of all your insurance needs. We have a great team ready to assist you whenever you need us. "
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Annalise Wilcox

September 26, 2024

5  out of  5
rating by Annalise Wilcox
"I love the service,rates and the staff is very nice and knowledgeable of their job at hand."
We responded:
"Annalise, thank you for your review. Our team works hard to make sure we are protecting what is most important to you. Thank you for your business! Jeff"
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Barbara Taylor

September 24, 2024

5  out of  5
rating by Barbara Taylor
"Nick is the absolute GOLD STANDARD for customer service! He is always so professional, pleasant and efficient! I have never had the pleasure of meeting him face-to-face but he is my absolute favorite State Farm employee at Jeff Zachary's office. I know that when I call him, whatever my issue or request, he will handle it quickly and cheerfully. He is an unsung hero, for sure."
We responded:
"Thank you for taking the time to give us a review. We are thankful to have a great team dedicated to helping all our customers. We are also thankful to have Nick on our team and you as a customer:"
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Fee Gater

September 11, 2024

5  out of  5
rating by Fee Gater
"State Farm has been the best insurance company I've been with. The service, coverage, and price of insuring my vehicles is affordable so I'm actually able to pay it each month. I was even able to add Renters. When my car was totalled they made the claim process easy and fast."
We responded:
"Thank you for your kind words. We are very thankful for you allowing us to help you with your insurance needs. It is our goal to make sure you have the coverage you need at the best possible price. Thanks again for your business!"
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Erin Phillips

August 17, 2024

5  out of  5
rating by Erin Phillips
"I’ve been a renter for years and have been with a few different companies. After being with Mr. Zachary & his team for a few years now, (back & forth through multiple moves while renting) I can confidently say they are the best in the business! I never have to worry if I am getting the best price, or double check after I’ve requested something be changed on my policy. Mrs. Scarlett is always quick to respond to my calls/emails, and Colby has helped ease my mind by offering fast quotes. I also bundle my car insurance and recently had a flat tire at work! However, with my plan that includes 1 free tow a year, all I had to do was call a tow service who came and got the car and fixed the tire as I worked. I paid the tow company that day and sent a picture of my receipt through the State Farm app, and was reimbursed for the tow fee in no time! If you want insurance at a great price that comes with peace of mind, don’t hesitate. Call Jeff Zachary’s State Farm."
We responded:
"Erin, thank you for your kind words about our team and agency. We truly appreciate your business! Jeff"
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Krista Clark

July 31, 2024

5  out of  5
rating by Krista Clark
"Staff have always responded to my requests for information and documents in a prompt manner. They are polite and helpful. Nick has especially provided help with my questions regarding coverage."
We responded:
"Thank you for your review! It is always great to hear great things about our team. We look forward to taking care of you and your family for many years."
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Lisa Brooks

June 26, 2024

3  out of  5
rating by Lisa Brooks
"Have had difficulty over the years to get things processed. Office stay is nice. We’ve had concerns we’re so many personal changes."
We responded:
"We are sorry to hear about your concerns and definitely want to make sure they are appropriately addressed. Please let me know a good day and time that we can schedule an appointment to review. Thank you for your business. "