State Farm® Insurance Agent Jeff Zachary
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
WAYNE FARRIS
January 21, 2025
5
out of
5
rating by WAYNE FARRIS
"Jeff has been providing all of my insurance needs for 40 years. It is reassuring to know that if an issue arises, Jeff and his staff are there to help."
We responded:
"Thank you for your business and more importantly your friendship over 40+ years! We will always be there when you need us."
Mordesia Grizzell
December 11, 2024
5
out of
5
rating by Mordesia Grizzell
"The customer service is Top Notch! Jeff has been my insurance agent for over 25 years. Service is untouched! Colby is always helpful and knowledgeable of all my needs. He has help my family and friends without hesitation. They are transparent, professional and efficient . They are like family. Thanks for your continued great service!"
We responded:
"Mordesia, thank you for your kind words and especially for allowing us to take care of your family all these years. We look forward to taking care of you for many more years."
Erin Phillips
December 3, 2024
5
out of
5
rating by Erin Phillips
"Deciding to use Jeff Zachary State Farm for my car & home insurance has been a wonderful decision. They always find me the best deals with the lowest rates, and Mrs. Scarlett is so helpful with all my requests. I don’t feel like just another client, but a valued customer. I can be at ease knowing I am covered with Jeff Zachary and his team at State Farm."
We responded:
"Erin, thank you for your kind words regarding our agency. Our team is committed to protecting you and your family and we definitely value your business. Scarlett will be thrilled that you gave her a shout out!"
Jay Butler
December 2, 2024
5
out of
5
rating by Jay Butler
"Brayden It’s an awesome agent goes above and beyond. He understands time is very valuable. He keeps his word sticking to appointment dates and time. Brayden gave me the best quote I’ve ever had being with State Farm. I really did appreciate how transparent he was as for answering my questions and if he was not able to answer, he seek guidance. I did not feel like I was getting the runaround as a customer, I was really appreciative."
We responded:
"Jay, thank you for taking the time to write a review of our agency and especially Brayden. Our team is dedicated to making sure you know exactly what coverage you have at the best possible price. Thanks again for allowing us to serve you and your family!"
Bill Johnson
November 18, 2024
5
out of
5
rating by Bill Johnson
"We appreciate your help. Great job. You answered all my questions."
We responded:
"Bill, thank you for your review. Always good to hear that our team is handling your questions and concerns. Thanks again for your trust in our team!"
Scott McPherson
November 15, 2024
5
out of
5
rating by Scott McPherson
"Excellent service. Could not be happier. Always return calls, help with claims."
We responded:
"Scott, thank you for taking the time to send us a review. We appreciate your business and look forward to serving you and your family for many years to come."
Columbus O'banner
November 1, 2024
5
out of
5
rating by Columbus O'banner
"Jeff Zackery and his staff are very authentic and professional with me as a client! Been with them now over 17 years!"
We responded:
"Thank you for your business and thank you for the review!"
Amy Joyner
October 31, 2024
5
out of
5
rating by Amy Joyner
"Great customer service. Colby was great and handled all my questions and concerns."
We responded:
"Amy, thank you for allowing us an opportunity to take care of your family's insurance and financial needs. "
Mary Bryant
October 30, 2024
5
out of
5
rating by Mary Bryant
"Mr. Zachary and his team are the best, any time we call on them for anything they never hesitate to help us in anyway they can. Thank you all so much for being there at all times."
We responded:
"Mary, thank you so much for your kind words and for taking the time to leave this wonderful review! We're thrilled to hear that you've had such positive experiences with the Jeff Zachary State Farm Agent team. It's our pleasure to help you whenever you need us. Thank you for being a part of our State Farm family! - Jeff"
ewbowenz71
October 28, 2024
5
out of
5
rating by ewbowenz71
"Very good agent. Mr. Zachary and his staff are knowledgeable, professional and courteous. I'm pleased to have him as my State Farm agent."
We responded:
"Thank you for your review and for allowing us the opportunity to serve you and your family!"
Nick House
October 14, 2024
5
out of
5
rating by Nick House
"I’ve been with Zachary for many years and they have always been great to work with."
We responded:
"Thank you for your review! We are very thankful for the opportunity you have given us to take care of you and your family's insurance and financial services needs."
Emad H
September 30, 2024
5
out of
5
rating by Emad H
"He is the best I love Jeff Zakre. He is not just my insurance agent. He is my friend. I am his client for 37 years."
We responded:
"Emad, thank you for taking the time to send us a review. I appreciate your business and friendship. Please call anytime when can be of assistance."
Lacey Sims
September 30, 2024
5
out of
5
rating by Lacey Sims
"I had a great experience with Jeff Zachary State Farm, largely thanks to Scarlett. She was friendly, attentive, and really knew her stuff. She took the time to answer all my questions and made the whole insurance process feel easy. I walked away feeling confident about my choices. Highly recommend this agency!"
We responded:
"Lacey, we appreciate your review! Thank you for giving our agency an opportunity to take care of all your insurance needs. We have a great team ready to assist you whenever you need us. "
Annalise Wilcox
September 26, 2024
5
out of
5
rating by Annalise Wilcox
"I love the service,rates and the staff is very nice and knowledgeable of their job at hand."
We responded:
"Annalise, thank you for your review. Our team works hard to make sure we are protecting what is most important to you. Thank you for your business! Jeff"
Barbara Taylor
September 24, 2024
5
out of
5
rating by Barbara Taylor
"Nick is the absolute GOLD STANDARD for customer service! He is always so professional, pleasant and efficient! I have never had the pleasure of meeting him face-to-face but he is my absolute favorite State Farm employee at Jeff Zachary's office. I know that when I call him, whatever my issue or request, he will handle it quickly and cheerfully. He is an unsung hero, for sure."
We responded:
"Thank you for taking the time to give us a review. We are thankful to have a great team dedicated to helping all our customers. We are also thankful to have Nick on our team and you as a customer:"
Fee Gater
September 11, 2024
5
out of
5
rating by Fee Gater
"State Farm has been the best insurance company I've been with. The service, coverage, and price of insuring my vehicles is affordable so I'm actually able to pay it each month. I was even able to add Renters. When my car was totalled they made the claim process easy and fast."
We responded:
"Thank you for your kind words. We are very thankful for you allowing us to help you with your insurance needs. It is our goal to make sure you have the coverage you need at the best possible price. Thanks again for your business!"
Erin Phillips
August 17, 2024
5
out of
5
rating by Erin Phillips
"I’ve been a renter for years and have been with a few different companies. After being with Mr. Zachary & his team for a few years now, (back & forth through multiple moves while renting) I can confidently say they are the best in the business! I never have to worry if I am getting the best price, or double check after I’ve requested something be changed on my policy. Mrs. Scarlett is always quick to respond to my calls/emails, and Colby has helped ease my mind by offering fast quotes. I also bundle my car insurance and recently had a flat tire at work! However, with my plan that includes 1 free tow a year, all I had to do was call a tow service who came and got the car and fixed the tire as I worked. I paid the tow company that day and sent a picture of my receipt through the State Farm app, and was reimbursed for the tow fee in no time! If you want insurance at a great price that comes with peace of mind, don’t hesitate. Call Jeff Zachary’s State Farm."
We responded:
"Erin, thank you for your kind words about our team and agency. We truly appreciate your business! Jeff"
Krista Clark
July 31, 2024
5
out of
5
rating by Krista Clark
"Staff have always responded to my requests for information and documents in a prompt manner. They are polite and helpful. Nick has especially provided help with my questions regarding coverage."
We responded:
"Thank you for your review! It is always great to hear great things about our team. We look forward to taking care of you and your family for many years."
Lisa Brooks
June 26, 2024
3
out of
5
rating by Lisa Brooks
"Have had difficulty over the years to get things processed. Office stay is nice. We’ve had concerns we’re so many personal changes."
We responded:
"We are sorry to hear about your concerns and definitely want to make sure they are appropriately addressed. Please let me know a good day and time that we can schedule an appointment to review. Thank you for your business. "
Mark Smith
May 30, 2024
5
out of
5
rating by Mark Smith
"Jeff did a good job helping me understand the difference policy I can choose from. Thank you for your time and effort!"
We responded:
"Mark, thank you for your kind words. We do our best to make sure all our customers understand their choices so they can make the best decision."
Scott Powell
May 23, 2024
5
out of
5
rating by Scott Powell
"This group at Jeff Zachary's office is amazing. They have always been there when I needed them. They are always polite and professional. I always get my questions answered, and they make it easy to understand."
We responded:
"Scott, thank you for your five-star review. We value your business and are always here to help you and your family!"
Ernest Tche
May 2, 2024
5
out of
5
rating by Ernest Tche
"This office has provided fantastic service, and has met all my needs every time I’ve called. Shoutout to Nick N. for helping me with my new car purchase."
We responded:
"Ernest, we're incredibly grateful for your review and happy to hear about your positive experiences with our office, especially with Nick's assistance! Thank you for allowing us to help with all your insurance needs. We're just a call away whenever you need us! -Jeff"
Alex Bucklew
April 3, 2024
5
out of
5
rating by Alex Bucklew
"Colby Mitchell worked with me and helped me understand the policies I had vs the policies I actually needed. He gives you options based on the potential needs of your family. Five stars"
We responded:
"Alex, we're so grateful for your detailed feedback and the five stars! It's wonderful to know Colby was able to provide you with the clarity and options you needed. Understanding your coverage is crucial, and we're glad Colby could help guide you. If you have any further questions or need additional support, we're here for you. Thank you for your confidence in us! -Jeff"
Pamela Hobby
March 30, 2024
5
out of
5
rating by Pamela Hobby
"Nick found the insurance my Mom needed! Very happy with the experience and service!"
We responded:
"Pamela, thank you for sharing your positive experience with us! We're thrilled to hear Nick was able to help find some excellent coverage for your mom and that you're pleased with the service received from the Jeff Zachary State Farm Agent team. Providing helpful and caring service is at the heart of what we do. Should you or your Mom need anything else, we're just a call away! Thank you again! -Jeff"
cheryl robinson
March 29, 2024
5
out of
5
rating by cheryl robinson
"Great experience"
We responded:
"Cheryl, receiving your five-star review and reading about your great experience with the Jeff Zachary State Farm team is truly rewarding. We're thrilled to know that we can meet your expectations and provide you with the service you need. Thank you for your support, and remember, we're here for you whenever you need us! -Jeff"